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Thema : Ankommen in Schleswig-Holstein

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Persons/Bodies to contact concerning immigration

Here you may find persons and bodies to contact in the field of immigration and integration in Schleswig-Holstein, including for example the Immigration Advice Service in Schleswig-Holstein or assistance in cases of special protection needs.

Persons/Bodies to contact concerning immigration

Advisory services specific to immigration

The advisory body established in Schleswig-Holstein is the Immigration Welfare Advice Service (MBSH). This is the body to contact in all questions relating to both residence legislation and to general issues of integration; the service is available to persons from any group, irrespective of their residence status.

Besides the Immigration Welfare Advice Service available in the state of Schleswig-Holstein, the federal government also offers additional advice and counselling services which are open to recognised refugees:

The Immigration Advice Service for Adult Immigrants (MBE) provides assistance to adults in all questions relating to everyday life in Germany. For example, if you want to know how much a German-language course costs, how you can have your school-leaving certificate or other qualification recognised, where you can find an apartment or flat, or if you have questions concerning issues of health, family or even education and child upbringing, you may address these questions to the Immigration Advice Service for Adult Immigrants (MBE). More information is available here:

Beratung für Erwachsene

Immigration Service Centres for Young People (JMD) provide advice and counselling for young persons and adults up to the age of 27 years when they are no longer subject to the legal obligation to attend school. More information on JMD services can be found here:

Detail of advice centres of the Immigration Service for Young People can be found on the following website:

Youth Migration Services / Jugendmigrationsdienst

Here you will find an overview of all the advice centres in Schleswig-Holstein. You can also search for such advice centres in different administrative districts or administratively independent towns/cities. You can also find organisations on this page that are responsible on a national basis for the entire state of Schleswig-Holstein.
It is also possible to conduct a nation-wide search for a wide variety of different advice and counselling centres on the following website:

Schnellsuche über das BAMF-Navi

Voluntary repatriation

Who provides advice and assistance for immigrants or asylum-seekers with special protection requirements?

Pregnant women, persons with special impediments or disabilities, victims of trafficking in human beings and unaccompanied minors are for example considered to be persons having special protection requirements. But special protection requirements can also be necessary for other groups of persons, such as LSBTTIQ*-refugees. The following bodies and institutions make provisions for different target groups.

Specialized institutions for women

Women’s refuges, Specialized advisory services for women

Brochures in various languages

You can find brochures concerning the rights of women in Germany under the following link (brochure is called “Be Brave”):

Nur Mut! Handlungsmöglichkeiten für Frauen in Gewaltbeziehungen (auf englisch) (PDF, 7MB, Datei ist nicht barrierefrei)

"Gewalt gegen Frauen (Violence towards Women)" hotline

The anonymous and reliable hotline "Gewalt gegen Frauen" (see below) is available around the clock and free of charge under 08000 116 016, providing competent and safe advice. The hotline service is also available in Arabic, English, Farsi, Russian and Turkish. Cf. the following links:

Hilfetelefon - Gewalt gegen Frauen

Protection of children and adolescents

Specialized advisory services in cases of sexual violence committed towards children and adolescents

A list of contact addresses

  • to persons and bodies to contact in cases of protection for children in general,
  • to child protection centres,
  • to gender-specific, specialized offers of protection,
  • to trauma outpatient centres, or
  • to the complaints centre for children and adolescents with the state Ombudsman for Social Affairs

may be found on pp. 44 ff. of the following brochure.

Sichere Orte schaffen. Prävention von sexuellem Kindesmissbrauch

Frühe Hilfen (Early Intervention)

The Frühe Hilfen centres provide preemptive support for families from the start of pregnancy until the child’s third birthday. There are also offers of support especially for families with problems. More information and persons/bodies to contact may be found under the following links:

Informationen zu den Frühen Hilfen

Übersicht der Netzwerkkoordinatorinnen und -koordinatoren im Land Schleswig-Holstein und der Landeskoordinierungsstelle (PDF, 145KB, Datei ist barrierefrei)

Psychiatric disorders and trauma

You may find information on how traumatized refugees – in particular traumatized children – can be treated and where to obtain assistance for persons with psychiatric disorders and trauma under the following link:

Professional psychological assistance and treatment

LSBTTIQ*-refugees (also referred to as LGBT or LBGT refugees)

Informationen in acht Sprachen für LSBTTI*-Geflüchtete

Refugees and disabilities/impediments

State agency for social services

An initial contact point for persons with disabilities/impediments is the State Agency for Social Services in Neumuenster with its branch offices in Heide, Kiel, Luebeck and Schleswig. These offices are responsible for determining whether refugees display a degree of disability/impedimentation corresponding to German disabilities legislation. For more information, see below:

read more here

State Representative for Disabled/Handicapped Persons

Ulrich Hase and his team provide advice to persons so affected or can provide assistance in finding advisory centres. Cf. the following links:

State Representative for Disabled/Handicapped Persons

Special Needs Educational Centres and main areas of special needs education

There are 108 Special Needs Educational Centres in Schleswig-Holstein for pupils with special educational needs while attending school. For the main areas, cf. below:

Förderschwerpunkte

Refugees and disabilities/impediments

Schleswig-Holstein aims to be a state characterized by friendly togetherness. Persons with disabilities or impediments should be respected and accepted as a matter of course. .

State Agency for Social Services

An initial point of contact for persons with disabilities/impediments is the State Agency for Social Services in Neumuenster with its branch offices in Heide, Kiel, Luebeck and Schleswig. These offices are responsible for determining whether refugees display a degree of disability/impediment conforming to German disabilities legislation.

In all cases, applications by refugees will only be processed once an application for asylum has been made and a temporary residence permit submitted for the purposes of conducting asylum proceedings in accordance with § 55 of the German Asylum Law (AsylG).

In individual cases in which it is not possible to submit an application for asylum within 2-4 weeks and thus to obtain a temporary residence permit in accordance with § 55 AsylG, official evidence of this is to be provided by submitting appropriate documentation (extension of deadline for submitting verification of date of arrival, certificate of suspension of deportation [toleration certificate], etc.)

By contrast, in the case of persons from safe countries of origin (in accordance with Annex II to § 29a AsylG), determination procedures will not be initiated until it has become apparent that such persons do not intend to leave Germany within a period of six months, i.e. once they are in possession of an official certificate that they may at least remain in the country for such a period of time.

More detailed information may be obtained from the State Agency for Social Services under the following link:

FAQ Landesamt für Soziale Dienste

State Representative for Disabled/Handicapped Persons

Ulrich Hase and his team provide advice to persons so affected or can provide assistance in finding advisory centres. Cf. the following links:

State Representative for Disabled/Handicapped Persons

Special Needs Educational Centres and main areas of special needs education

There are 108 Special Needs Educational Centres in Schleswig-Holstein for pupils with special educational needs while attending school. For the main areas, cf. below:

Förderschwerpunkte

Deutsche Texte

Letzte Aktualisierung: 24.04.2015

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